I'm not a web professional. Can I use Vae for my site?
Vae is currently only available to designers, agencies, and freelancers that develop websites professionally.
If you want to use Vae, but do not have web design experience, you should
contact a designer partner
and request a quote for website development using Vae.
Be sure to subscribe to our newsletter, and we will let you know if we ever launch a personal version of Vae.
Are there hidden fees or contracts?
The Vae Designer Partner Program is all inclusive.
Your account may be cancelled for a refund for any reason at any time.
There are no contracts. If you cancel and request a refund, we will refund the payment for the most recent month of service's base plan cost. No questions asked. One refund per person or designer account, please.
If you request a refund within the first 90 days, we will refund every penny you ever paid.
Are there system requirements for Vae?
All your cilents will need to use the CMS and backstage is a recent web browser.
Firefox, Safari, and Google Chrome are happily supported. Internet Explorer (7+) is reluctantly supported as well.
As a designer, you'll need access to an FTP client or Subversion to upload your files. We recommend Coda, an integrated web development environment.
Is my data safe?
We trust Vae to store all of our own data.
We store data on Amazon's Elastic Block Store redundant storage system and perform daily snapshot backups to Amazon's S3 storage cloud, which is even more redundant.
Does Vae provide phone support?
We provide telephone support to designers that are members of our Designer Partner Program.
Any other questions about Vae are addressed by E-Mail, typically within 24 hours.
Do Vae sites scale?
We use advanced technologies to keep your site speedy and reliable.